Refund Policy

Refund Policy for Tickets (UK)

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All ticket sales are final. We do not offer refunds unless the event is cancelled, rescheduled, or significantly changed.

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Cancellations or Rescheduled Events

If an event is cancelled or rescheduled, you are entitled to a refund of the face value of the ticket. In the case of a rescheduled event, you may choose to keep your ticket for the new date or request a refund.

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How to Request a Refund

If your event is cancelled or rescheduled, please contact us at zaoancollective@gmail.com within 14 days of the announcement with your order details. Refunds will be processed to your original payment method.